RESERVATION POLICY:

NOTE: Retainer Is Non-Refundable.
Retainer And Signed Contract Are Required Before Reservation Can Be Completed.
Retainer Is Required The Same Day Of Reservation.
Customer or Soundbox Entertainment is under no obligation to book this event.
Event is not booked until document is confirmed and accepted by company.

The required Retainer is due at the time of signing. This contract is not binding until signed by both parties and the required Retainer has been received and cleared. Final payment of the remaining balance is due at least 28 calendar days (4 weeks) prior to the above event. Forms of payment include personal check, certified check, cashier’s check, or money order. There is a $50 charge on any returned checks in addition to any finance charges that may accumulate. Payment may be received on the date of the event provided it is in cash and is delivered prior to the scheduled start time. Under no circumstances will the contractor begin rendering services until the balance is paid in full.

Retainer is NOT refundable accept as stated below.

In the event of cancellation of the gig purchaser(s) are responsible for the total balance. However, if Soundbox Entertainment is rebooked on that date for an equal amount, purchaser(s) will not be responsible for the total balance.

Notice of cancellation by the customer shall be in writing and delivered to the contractor before 42 calendar days (6 weeks) prior to the above event, in which case a full refund, if any due, with exception of the Retainer, will be expedited. If such notification is not given, the contractors will assess the full service fee, including the Retainer. The Retainer is non-refundable for any reason, even if 42 day notice is given. If the customer, for any reason, is delinquent on payment, the unpaid balance will be subject to a 5% financing charge.

Notice of cancellation by the contractor shall be in writing and delivered to the customer before 42 calendar days (6 weeks) prior to the above event, in which case a full refund, if any due, will be expedited. This is subject to proven detention by sickness, accidents, equipment malfunction, or acts of God beyond the control of the contractor. In the unlikely event that the contractor is unable to appear, the contractor will make every effort to find a qualified substitute replacement. In the unlikely event that a replacement cannot be found, the contractor will make a full refund of any Retainer paid by the customer. The customer agrees that the refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor. In the unlikely event that the contractor is delayed and the event does not start on time, or time is lost during the event due to equipment malfunction, the contractor will refund the portion of fees paid prorated to the time lost. The customer agrees that the prorated refund will be the full extent of damages he or she is entitled to and no further damages may be sought against the contractor.

This contract is to be signed and returned by the customer with the required Retainer as soon as possible. Upon receipt by the contractor, equipment and personnel will be allocated on a first received first served basis for the event date. If the contractor is able to fulfill the requirements of the event, the Retainer becomes non-refundable, and all of the terms and conditions of this agreement become binding. A signed copy of the agreement will be returned to the customer upon request. If suitable equipment and/or personnel are no longer available the contractor will return the Retainer with a written explanation of the situation within 5 business days of the receipt of the contract.